Alan Boswell Group is a group of companies providing specialist insurance broking and risk management advice and services. In addition, the group has substantial financial services and financial planning operation.
Transparent to end-users and simple to administer
"We were looking for a tool that would enable us to bring a consistent and professional look to our outgoing email communications. At the same time, we needed to make sure that essential contact details were included in our communications and that the administration did not add to our support team’s already busy workload. With full integration with Active Directory, Xink proved to be the ideal solution.
Xink has enabled us to standardise the look of our outgoing email communications and apply our 'house style' in a way which is transparent to end users yet simple for the IT team to administer."
– IT Manager at Alan Boswell Group
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Here Is What Our Customers Say
"I have been working with Xink for over 4 years, and during this time I've experienced the professionalism and service minded culture. Their personal approach always made me feel like a valued customer, and their quick feedback and troubleshooting when we had a problem reassures me in my conviction that this is the best partner when it comes to e-mail signatures. Xink helps us greatly in our daily operations. The value of a professional signature in today's world is invaluable. They offer us the opportunity to schedule marketing campaigns with ease, and still having a standardized look. Our marketing has gotten more professional and our business communication shows our dedication to our artist brands. I would recommend Xink to all of my business partners and colleagues. Any company that wants to have a standardized look and feel that fully supports their business objectives and adheres to any style guide, would do well to get in contact with these guys."
- Gerard Honing, IS&T and Facilities Manager Benelux at Sony Music Entertainment
"Xink is a great tool to maintain standardized signatures for our users. Now they have their current signatures automatically where ever they login. The signature has links to our web site, bio information and contact information. It has made everyone's life to so much easier. And I rest easier knowing that all users are using signatures formatted the same way with our logo and current disclaimer. Thank you Xink, the support from Dave Culley was great. They got us up and running in no time!"
- Patti Bentley, IT Director at Ropers, Majeski, Kohn & Bentley USA
"When I looked at Xink it just felt like a very natural fit for our needs. It had a very straightforward interface and integration with Outlook which was what we needed. Looking at the API, I could see straight away that it fit with our proprietary software. And lastly the price is always a consideration and Xink was very competitive."
- Stephen Krauklis, Technical Services Manager at PACK & SEND, Australia
"I love your product…set it up and got everything going on a couple of test machines…flawless!!! Thanks again for such a great product!"
- Dan Cross, Director of Graphics at SVPA Architects Inc. USA
"I want to follow up and let you know that your product works absolutely fantastic. I am a very happy customer and will certainly let other business owners know where to turn for a product that works so well. Please feel free to use me as a completely satisfied customer. You went beyond the customary expectations to meet my needs. Thank you very much."
- Marvin Carter, President for Hvacmasters, United States
"We started a project to identify and implement a suitable standard corporate email signature for 6,000 users to help strengthen our corporate image. Xink was chosen primarily for its support for both Microsoft Outlook and webmail. Twelve months later, following extensive planning and piloting, Xink was successfully deployed. It has met the challenges presented by the large number of users and varied team requirements, by offering a default signature and several alternate ones to support variations. The product's online forum is one of the best, with good response times to posted queries. The product works brilliantly with our web-based employee database, allowing users to make their own changes which can be reflected in their email signatures and reducing the service desk workload. We take pride in having collaborated with the Xink team by making suggestions, some of which have taken onboard, to improve the application further."
- Robert Doku, Technical Service Engineer and Project Lead at Camden Council, United Kingdom
"home uses Xink to manage email signatures, both when we send out emails directly from Outlook and from our CRM system. By using Xink’s API we integrate all email signatures into the CRM system. This solution makes it possible to centrally manage campaign messages for the our 900 medarbejdere across approx. 175 offices. It ensures consistency in our brand and campaigns, no matter where the emails are sent from. By using Xink the administrative burden of setting up signatures and managing them has been drastically reduced. Data is transferred directly from our AD, and Xink is automatically rolled out on all employee computers. We really feel that the overall quality of our email signatures has been raised considerably, we have obtained more consistency across our offices, and thus an improved branding effect."
- Hanne Brandt, IT Manager at home A/S, Denmark
"We were looking for a tool that would enable us to bring a consistent and professional look to our outgoing email communications. At the same time, we needed to make sure that essential contact details were included in our communications and that the administration did not add to our support team’s already busy workload. With full integration with Active Directory, Xink proved to be the ideal solution." "Xink has enabled us to standardise the look of our outgoing email communications and apply our “house style” in a way which is transparent to end users yet simple for the IT team to administer."
- Richard Hartley, IT Manager at Alan Boswell Group, United Kingdom
"Very impressed with the whole package, from the sales, design, installation and support offered by Xink. Xink - First class assistance from the dedicated team member Dave Culley. Managed to change over 120 Users at the click of a button. A seamless approach to what can be a complicated task. Highly Recommended."
- Jonathan Ritchie, Group IT Manager at Briggs Group, United Kingdom
"When a client glibly said in an email to set up automatic signatures for the staff so that these are all uniform and centrally managed, I thought (equally glibly) "Fine! Knock that off later. Check out my friend Mr Google for a few ideas…" The reality is that there are many people talking about it on the net and very few clear crisp answers that address everything. By everything, I mean: - - Signatures in Outlook - the use of signatures on OWA (Outlook Web Access) - maybe different versions of Outlook - The use of embedded signature logos in Outlook and OWA - Staff using both Outlook and Outlook Web Access for their emails Fortunately we came across a solution from Xink. Their product, Xink, had been designed to address all the criteria our client had specified. Xink is presented quite simply and designed to work with a number of different user databases, but essentially for us, will work with Active Directory and MS Exchange. That is not to say there aren't complexities and we grew to know and love the IT support team in the online Forum and the tech support staff in the Offices when we needed that extra help. The Forum response was good and we were able to implement and test suggestions rapidly with their guidance. In retrospect, following the preferred methods suggested by the support team does save a lot of time and I recommend that approach whenever possible. Xink has to work with what Microsoft deliver, so if there are unresolved problems/bugs in Microsoft, then Xink look for workarounds to the problem. We found this in particular with the use of Graphics with OWA and reached a resolution by setting up more than one central signature to cover issues in certain implementations of OWA and Internet Explorer. We now have, 20 users online using Xink, half of whom work remotely. Small beer to someone like RBS, with 10000s of users, but enough to deal with when there is little standardisation across the platforms. Additional licensing is quick to add as required and the management software, Cockpit, delivers a concise picture of the system and any individual user problems. Having now learnt a great deal about the product, we feel ready to recommend this to other clients who wish to bring that extra element of professionalism to their company email correspondence."
- Phil Smith, Director at iNet Synergy Limited, United Kingdom
"The Xink software has helped us achieve a more consistent brand image to our customers, suppliers and staff in keeping with an ambitious professional services firm. It is flexible enough to allow some variation to accommodate any special requests within the branding guidelines. The IT team have found it easy to administer and it has now gained acceptance across the firm and eliminated the many 'creative' variations on email signatures we found previously."
- Dave Eagle, IT Manager at WithyKing, United Kingdom
"I had been battling with the branding option for our corporate email signature for some time until I discovered Xink (4.9.2). Out of all the other products out there, this just seemed to tick all the boxes. The convincing point for me was the demo, which went flawlessly (in fact I inadvertently applied it to everyone via the AD GPO) and by the time I had realised, everyone had a corporate signature when they logged in! All that remained was purchasing the license (which was quick and easy). The support I received was absolutely brilliant in this case. In the past, the headache of maintaining a standard signature was constant. The biggest issue was the logo (that big red X in its place was a plague) which was a massive overhead to manage for each problem user. Xink has removed all the woes (all tickets on email signatures were closed within an hour after I finished the install). Compatibility issues between html, rich text, etc, are all put to rest …. Permanently! I would advise anyone who is thinking of using email signatures to try this product out. The central administration is just too simple to believe! And just in case you are wary about demos and that test-to-live environment, don't be … because the safety net of picking up the phone and actually talking to someone at the other end was brilliant. I just upgraded half an hour ago and guess what? Seamless! I cannot recommend it enough and I look forward to trying out the extra modules when I get some time."
- Ronnie van de Laak, IT Manager at IMarEST, United Kingdom
"Following our re-branding exercise in December 2007, we needed a professional look for our email communications, and also needed to standardise on a format. The Xink application was easy to understand and deploy and required a minimum amount of time to administer. With its' Active Directory integration it is very easy to make amendments from a central location, eliminating the very time consuming need to visit numerous individual workstations."
- Steve Chamberlain, IT Manager at PWP Building Services Limited, United Kingdom
"We were looking for a centrally managed solution that allowed us to have a standardised signature. Other considerations included the ability to retain the logo in the mail so that the quality was retained even when the recipient was offline. Xink provided this wish list, with the added benefit that the support has been very good."
- Chris Tolkien, Head of Information and Communications Technology at Principal Investment Management Limited, United Kingdom
"Xink proved to be invaluable in helping us to standardise our email signatures. Using Active Directory, we have been able to make the process of applying our corporate email signature a painless exercise. As part of a much larger group of companies, the process of applying different signature styles depending on which company within the group an individual belongs, was a constant pain. Using Xink, this is now a breeze."
- Colin Crawford, IT Manager at Ethos Recycling Ltd, United Kingdom
"We recently implemented Xink across our organisation and have found it extremely useful for managing our signature policy across hundreds of users, particularly those in remote locations. We have been particularly impressed with the support offered through the web forums, helping us fine-tune the application to our needs and troubleshooting problems that arise. We are now looking forward to exploring the potential of the email campaign functionality."
-David Holman, Senior Systems Administrator at The Metropolitan, United Kingdom