Xink email signature made easy

PRIVACY POLICY

Xink is deeply committed to taking the very best care of your email signature data.

By accessing this website, portal and services (the “Service”), you indicate that you agree with and are bound by the terms below, i.e. our privacy policy. Individual documents may include special terms to be applied in addition to these terms. The contents of this Service are provided on an “as is”, and “as available” basis. Xink does not make any warranties about the Service or its contents. Xink reserves the right to update the Service and to discontinue access to the Service at any time. Xink shall not be liable for any expenses, losses or damages arising from using the Service. The information on the Service shall not be considered as a binding offer made by the provider unless otherwise expressly specified in connection with such information. Legally binding transactions with Xink or any company of its group are always based on a separate agreement. The Service users are reminded that the confidentiality of email messages sent via the public network cannot be guaranteed. Xink is not liable to deliver orders or instructions submitted via public email. Xink is entitled, if requested by the customer, to provide information via email to the email address defined by the customer.

Treatment of personal data

Xink will not pass on to any third person personal data provided when you access the Service, except when Xink is bound to do so by mandatory law or where you have accepted it. Personal data provided when you access the Service may be registered by Xink ApS and can form the basis of market and customer analysis, business follow-up, business method development, and actions aimed at protecting the intellectual property rights of Xink. Within the framework of the currently applicable secrecy provisions, personal data may also be accessed by another company in the Xink group or by another company with which the group cooperates. We use cookies to enhance your browsing experience and collect anonymous, aggregated statistical data. Our sub-processor may also use cookies and process information provided by you to improve your experience on our website. In addition, we use the visitor’s IP address – to reflect geo-specific currency and assign to the geo-specific region (DC) of a trial account if the visitor decides to signup for it. This helps our future clients fulfill their country’s GDPR and other Data Protection requirements.

 
Making Use of Xink Service

At Xink, we prioritize information security and follow the principles outlined by industry standards such as OWASP, NIST, ISO 27001, and SOC2. If you require additional information, you can request our comprehensive Information Security Policy (ISP). Rest assured that your personal information is kept confidential and we adhere to all applicable data protection regulations. To learn more about how we protect your information, please visit our Security Page by clicking on the following link.

We only store data that is necessary for our services to function properly, and we never share this data with third parties or use it for anything other than providing our services. Your data is processed and stored on Microsoft Azure. Examples of the data that may be stored on Xink Azure and used by clients include:

  • signature images (synchronized from third-party services such as Azure AD or added manually)
  • signature text (which may contain personally identifiable information like name, organization, email, phone number, or other information provided or synced by the client for use in their email signature)
  • links (URLs) provided in the signature
  • mailboxes/users (synchronized from third-party services such as Azure AD or added manually, which may include personally identifiable information like name, organization, email, phone number, or other information provided or synced by the client)
 

It is important to note that Xink has no control over the data that clients choose to include in their email signatures. It is the sole responsibility of the client to ensure that any information included in their email signature is intended to be visible by the recipient of the email. Sensitive personal information (SPI) should not be used in email signatures, as this data is intended to be kept confidential. The Xink platform serves as a trusted host for the data, and we build our platform on the principles outlined in this document.


Support Interactions
The data collected through our support services is essential for resolving customer inquiries, providing technical assistance, and improving our support offerings. The information enables us to better understand our customers’ needs, respond effectively to their queries, and deliver an enhanced support experience.

Types of Data Collected

The data collected during support interactions may include but is not limited to:

  • Customer contact details (e.g., name, email address, phone number)
  • Product or service information
  • Technical details related to the inquiry or issue
  • Communication logs and transcripts
  • Any other information voluntarily provided by the customer to facilitate support
 
Data Retention

Client controls access to their information, retention and disposal. On request, their data will be erased immediately and completely. By default, if an account was deactivated and the client no longer uses Xink and did not request data deletion, data will be automatically deleted from the Xink server after 90 days.

 
How to Contact Us?

Tel: (+45) 3694 4429

DPO email: security@xink.io

Brand Consistency Through Email Signatures

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