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Frequently Asked Questions

Your guide to secure, scalable, and automated solutions for
managing professional, company-wide email signatures with ease.

What are the primary business benefits of using Xink with Microsoft 365?

Xink simplifies email signature management, ensuring consistent branding, enhanced professionalism, and targeted marketing opportunities across every email sent by employees. It reduces administrative workload, aligns email signatures with corporate identity, and provides centralised control over compliance and messaging.

How does Xink help with brand consistency across our organization?

Xink allows you to design and enforce standardised email signatures across the company. By requiring all employees to use the same approved template, you can ensure consistent branding, legal compliance, and professionalism in every email.

Can Xink support marketing campaigns through email signatures?

Yes, Xink can embed campaign banners and promotional messages directly into email signatures. This gives marketing teams a new, high-visibility channel to promote events, offers, and content, all managed centrally to ensure brand integrity.

What is the ROI of using Xink for email signature management?

The ROI is realized through saved administrative hours, increased brand exposure, reduced risks of non-compliant signatures, and the added marketing value from consistent brand and campaign exposure. Companies often see improved brand perception and a streamlined communication flow across all teams.

Is Xink scalable as our organization grows?

Absolutely. Xink is designed to scale with organizations of any size. Adding users is simple, and our centralized management features mean you can easily deploy and maintain signatures across an expanding workforce.

How does Xink pricing work?

Xink offers subscription-based pricing based on the number of users who require centrally managed email signatures. You can choose between monthly and annual billing plans, and you can adjust as your team grows.

What is required to set up Xink for a Microsoft 365 client?

Setting up Xink requires Global Reader and Application Administrator permissions. Once these permissions are granted, Xink can be integrated with Microsoft 365 through Entra ID and update email signatures via the 365 add-in (cross-platform).

Is there a minimum user requirement?

Yes, the minimum package is 10 user licenses.

How does Xink ensure compliance with legal disclaimers?

Xink allows you to add legal disclaimers to all email signatures, ensuring compliance with regulations or industry standards. Xink Admins can centrally enforce these disclaimers to ensure consistency and avoid potential legal risks.

How much IT involvement is required to set up and maintain Xink?

Initial setup and configuration are straightforward and can be handled with minimal IT involvement. Once Xink is deployed, ongoing management of signatures, updates, and marketing campaigns can be managed by non-technical teams through the user-friendly dashboard.

Does Xink provide usage insights or analytics?

Yes, Xink provides insights into signature usage, campaign clicks, and other engagement metrics. This data helps marketing and leadership teams measure the impact of signature-based campaigns and make data-driven decisions.

What kind of support does Xink provide for business customers?

Xink provides comprehensive support, including onboarding assistance, training resources, access to a knowledge base, and responsive customer support via email and chat.

Does Xink offer a trial or demo for business users?

Yes, Xink offers both demos and trials, allowing your team to explore the features, see the impact of centralized signature management, and evaluate how it integrates with your existing systems.

How is Xink different from other email signature solutions?

Let’s put it this way: You know how some email signature providers promise all the bells and whistles, then surprise you with a price tag that makes you question if there’s gold embedded in every pixel? With Xink, you get all the features you need without feeling like you’re funding our secret island getaway.

Think of us as the signature solution that’s fully loaded, straightforward, and surprisingly affordable. We believe in giving you everything you need to keep your brand sharp—without the premium pricing (or hidden fees).